13+ years of IT experience · 6+ years in insurance domain · 5+ years of Guidewire· 2 years of AWS

As a natural born go-getter, my passion has continuously driven me to expand my knowledge, experience, and relationships. With a strong background in problem solving and diverse programming skill set, I’m confident in the creative ideas and successful solutions I bring to the table. Keep exploring my site to learn more information about me, and reach out directly with any questions.



What I know



  • Certified Ace - InsuranceSuite Best Practices

  • InsuranceSuite- Professional

  • ClaimCenter- Professional

  • BillingCenter- Specialist


  • Cloud practitioner


  • Certified Scaled Agile Framework® Practitioner.

My Experience

Background & Expertise


November 2017 - Present

Lead software engineer, Guidewire Softwares

  • Primary support partner for 15+ customers.

  • Expertise in BillingCenter,Claimcenter and Digital Portals

  • Also working as a technical lead, helping team members with issues assigned to them.

October 2012 - October 2017

Senior Product Specialist, Travelers Canada

  • Lead the BillingCenter upgrade project(v7-v9).

  • Tech lead for BillingCenter team, development and production support.

  • Lead the design phase for LockBox implementation from tech side.

September 2009 - September 2012

Tech Lead, Nielsen Online

  • Lead "NOCR" flagship product development and subsequently the production support.It was a MRC accedited advertisement analytics program in collaboration with Facebook

  • Enhancement developer on "Adminer" product, which was a web crawler searching for advertisements online.

My Skills

What I can do for you

Keyboard and Mouse

Solution Design

  • I design software solutions for your problems.

  • My solutions are typically JAVA,UNIX, PL/SQL based as those are the technologies I am most comfortable in.

  • If I think a solution requires other software configuration, I will highlight it to you with my reasons so that you can find a more suitable solution architect.

Operations Lead

  • I am available if you are looking for designing a new production operations framework.

  • I have more than a decade worth of experience managing mission critical applications in production.

  • I plan and communicate well (or so I am told).

  • I also think quick enough to ensure team is able to find a quick work around when things go wrong in production.

Laptop Writing
White File Folders

Guidewire Services

I have 5 years of experience working in Guidewire.
I have 4 certifications.
I am working as customer partner for 15+ customers presently.
I love this product and am open to solution consultations should you need any.


Interests and Hobbies

Global warming

Biggest challenge of our generation


Quality over quantity

Cloud technologies and architectures

Saves money in long term


True Self-Fulfillment

Keyboard and Mouse

"If you want something you've never had, you must be willing to do something you've never done"

Thomas Jefferson


Let’s Connect

I’d love to hear from you, I usually respond within  24 hours.


©2018 by hirakchatterjee

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